A group of 12 people picked this villa for our 5D4N trip. When we viewed the photos online, we were already very excited but as many of other hotel sites, photos can be very deceiving! Villa is not close to the centre of Phuket ie. Patong which is about one hour drive. It doesn't matter as it's not our main focus.
From the first enquiry dealt with by Isabel and the team, they arranged absolutely everything from our mini-van pick-up service from Phuket airport to villa which took about 30min drive, when arriving the villa, we immediately shouted out loud, it's exactly what we have seen from the website, even more spacious than expected, we were met by the warm and welcoming villa team it felt like we were arriving to meet our family and friends, everything we requested for our arrival was waiting on us, welcome drinks, chilled beers & wine, and most of all the delicious lunch we had pre ordered (thanks to Isabel and her recommendations from chef)
We basically spent 80% of our time in the villa during our stay. They provided continental breakfast on our first morning then arranged a driver to take us to the to get food to cook (the villa can do this for you) but we thought it would be fun to go shopping ourselves. We just told the butlers what kind of food we wanted to eat, and they would come up with 5-star hotel standard meals, eg. they cooked lobsters which just been caught from sea, home made the sauce for main dishes, and made us fresh fruit slurpies, etc...
All in all the best experience ever.