This was the first time we had ever stayed in a villa and i really didn't know what to expect. I was a little nervous because all the money had to be paid in advance and no cancellation! We have 3 small children - 5, 2, and 9 mo and I'm very picky about making sure the vacation is perfect otherwise it becomes more work than fun, especially for mom.
But from the time we arrived at the airport it was perfect. The transport van was there on time. It is a long ride down to Kata Noi (almost 1.5 hours) but was worth it. The villa is simply stunning and even nicer than the pictures!
We were greeted by the villa manager - Sasha and her staff upon arrival. Sasha was amazing our entire trip. She made sure we had everything we needed, was very attentive, answered any complaints or questions, and helped us book or organise anything we wanted to do. She brought in the most amazing spa masseuse whom we LOVED and had her come back 3 more times! She also arranged transport for us to go grocery shopping and for day trips. Usually with only an hour time's notice!
With small children, I need to make sure things are set up for the kids. All my requests were ready for us. We had 2 extra mattresses set up in the master bedroom on the floor for the kids as we typically sleep in one room. There were high chairs and plastic cutlery. As well as pool toys. We had ordered drinks, snacks, wines and diapers from tesco in advance and it was all delivered and received before arrival.
One of the best things about the villa was the chef and the food! If you go, focus on ordering thai food (they can pretty much make anything you suggest - but I would not bother with western food), as all of it was delicious and better than restaurants! Typically when I go to a resort, by the 3rd day or so I'm sick of the food. But not here at the villa - it's home cooked and I could eat it for a month! You only need to pay for groceries + 20% handling fee - which is fantastic for a family. Much much cheaper than eating out. We ate 3 meals + afternoon snack each day. If you wanted to go out to eat, the villa is only 10 min walk from Kata Noi centre with lots of shops and restaurants.
One thing I was nervous about was the walk to the beach. I was told it was very steep steps so I was worried with small children. It is indeed steep but doable if you are slow and careful with the kiddies. It's very close - really only 5 minutes from the villa. Kata Noi beach is beautiful. It's small, but perfect. The sand is powdery and deep and perfect for sand castles. We went in july so the waves were too strong to swim but during calm season it would be an amazing swimming beach with kids. However, bring your own sitting mats and drinks as there was no place to rent beds or buy drinks.
Villa also comes equipped with a great TV set up with apple TV, netflix and cable which is great for families as well. Oh! and theres even an elevator! Great when you have kids so you don't have to keep running up and down the stairs with the little ones.
All in all, it was a magical stay, and we would certainly recommend this villa and stay there again!